Have Questions? We’ve got answers!

1. What is Social Referral Finder?
Social Referral Finder is a web app that sends you alerts (via email or SMS)wheneverkeywords of your choice are mentioned in Facebook Groups of your choice.

2. How are businesses using this tool?
Most of our customers are using this tool to generate leads and increase sales. We originally developed Social Referral Finder because we noticed an overwhelming trend occurring within groups on Facebooks. EVERYONE WAS ASKING FOR RECOMMENDATIONS about everything!

A few examples…
• In small business groups, people were asking for recommendations on the best logo designers, website development companies, or marketing tactics.
• In moms groups, people were asking for recommendations for the best car seats and baby bottles.
• In city/neighborhood groups, users were asking for the best housekeeping services, plumbers, and restaurants.
We developed a tool that allows our users to monitor Facebook groups and get alerted via email and/or text message when someone mentions their product, service, or brand. Now, you can directly and personally respond to potential customers and earn their business!

3. What is a keyword?
A keyword can be any word or phrase that you would like to track across the Web. It can be a single word like “attorney” or a group of words like “personal injury attorney”. The more keywords you’d like to track, the higher the subscription plan you would choose.

4. What is a Facebook Group?
A Facebook Group is a place for group communication and for people to share their common interests and express their opinion. Any Facebook user can join a Facebook group and any Facebook user can start a Facebook Group. There are 3 types of groups: 1) Public; 2) Closed; 3) Secret. Our tool allows you to monitor any group you have joined no matter what type of group it is.

5. What is a Closed Facebook Group?
In a closed Facebook Group all information is shared only with those within the Group once it’s made closed. Others will still be able to see that the Group exists and see the group members, but they will not be able to see any posts or information within the closed Group unless they have requested to join.Public Facebook Groups

6. How many groups can I monitor?
The number of groups you can monitor is dependent upon your subscription plan. Please see our Pricing page for more information.

7. How many keywords can I monitor?
The number of groups you can monitor is dependent upon your subscription plan. Please see our Pricing page for more information.

8. Do I have to join the groups I wish to monitor?
Yes, you must allow the tool access to a Facebook account that has access to the group(s) you wish to monitor.

9. How much does Social Referral Finder cost?
Our plans start at $149/month, giving you the ability to track up to 5 groups. Please visit the pricing page for a more detailed plan comparison.

10. What’s your cancellation policy?
You can cancel your subscription at anytime with 30days notice. We do not offer any refunds at this time.